When Information Becomes Inaccessible
Accessing information on government and enterprise websites is often slow, confusing, and fragmented. Citizens and employees face language barriers, outdated circulars, and long documents with no clear guidance. With Citizen Assist, we bring a GenAI-powered, multilingual, multimodal platform that transforms static websites into intelligent assistants — delivering concise, accurate answers instantly, in any language or format.
Introducing Citizen Assist: Easy Access to the Right Information
When Public Portals Fall Short, Citizens Pay the Price
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How Our Platform Works
Step 1: User Asks a Question
Step 2: Platform Interprets the Query
Powered by advanced NLP, the system analyzes the intent behind the query and extracts meaningful keywords. It can also process multimodal inputs such as scanned PDFs, lengthy circulars, notices, or FAQs—ensuring no critical content is left out.
Step 3: Citizen Assist in Action
Step 4: Instant, Clear Answer Delivered
Within seconds, the user receives a precise, human-like response in the same language they asked. Every answer is backed by source references, ensuring transparency, reliability, and trust in the information provided.
Built for Scale. Designed for Impact.
Intelligence Search Across Any Format
Understands user intent and delivers relevant results even with imperfect queries
Secure & Private
Enterprise-grade security to meet strict data compliance requirements
Instant Summarization
Generates concise summaries for users just what they need—with source reference.
Multilingual Support
Engage citizens in their preferred language.
Performance Analysis
Track search patterns, popular queries, to continuously optimize your content strategy
Plug n Play Deployment
Simple API implementation with minimal development effort required
Intelligence Search Across Any Format
Understands user intent and delivers relevant results even with imperfect queries
Instant Summarization
Generates concise summaries for users just what they need—with source reference.
Performance Analysis
Track search patterns, popular queries, to continuously optimize your content strategy
Secure & Private
Enterprise-grade security to meet strict data compliance requirements
Multilingual Support
Engage citizens in their preferred language.
Plug n Play Deployment
Simple API implementation with minimal development effort required
What It Means for Digital Governance
Turning inaccessible information into clear, fast, and trusted outcomes
Improved Citizen Experience
Make your portals conversational, responsive, and accessible across multiple languages
Reduced Support Load
Fewer inbound queries and service center visits thanks to self-serve access
Faster Information Access
From public schemes to procedural info—users get what they need in seconds
Greater Transparency
Summarized, clear responses build trust in public service communication
Content Intelligence
Leverage unstructured data like PDFs, scanned notices, and FAQs with zero overhaul
