Public Incident Management Privacy Policy

This document was last updated on June 21, 2024

Privacy Policy

Valiance Solutions has developed the Public Incident Management app specifically for users of the Public Incident Management platform. This SERVICE is provided by Valiance Solutions at no cost and is intended solely for Public Incident Management users.

This page informs visitors about our policies regarding the collection, use, and disclosure of Personal Information for those opting to use our Service.

By using our Service, you agree to the collection and utilization of information as outlined in this policy. The Personal Information collected is used for providing and improving the Service. We will not use or share your information except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible on the Public Incident Management platform, unless otherwise defined in this Privacy Policy.

Information Collection and Use

To enhance the user experience, we may require you to provide certain personally identifiable information. The requested information will be retained by us and used as described in this privacy policy.

The app may use third-party services that collect information to identify you.

Links to the privacy policies of third-party service providers used by the app:

  • Google Play Services

Log Data

Please note that whenever you use our Service, in case of an app error, we collect data and information (through third-party products) from your phone, referred to as Log Data. This Log Data may include information such as your device’s Internet Protocol (IP) address, device name, operating system version, app configuration when using our Service, time and date of Service use, and other statistics.


Cookies are files with small amounts of data commonly used as anonymous unique identifiers. They are sent to your browser from the websites you visit and stored in your device’s internal memory.

This Service does not explicitly use cookies. However, the app may use third-party code and libraries that use cookies to collect information and improve their services. You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. Refusing our cookies may limit your use of some portions of this Service.

Service Providers

We may employ third-party companies and individuals for the following reasons:

  • To facilitate our Service
  • To provide the Service on our behalf
  • To perform Service-related tasks
  • To assist in analyzing how our Service is used

These third parties have access to your Personal Information only to perform these tasks on our behalf. They are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us with your Personal Information and strive to use commercially acceptable means to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other websites. Clicking on a third-party link will direct you to that site. These external sites are not operated by us, and we strongly advise you to review their Privacy Policy. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

This Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it from our servers immediately. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so we can take necessary action.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes take effect immediately after they are posted.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at