Client is a world leader in power generation and water technologies for utilities, independent power producers and industrial applications.
It is desired to create a recommendation engine that assists Outage Planners and Field Service Teams in their efforts to fully identify risks in the outage planning process.
Valiance has created risk scoring engine that scores each outage based on below information for its likelihood of exceed planned maintenance schedule.
- Data from difference sources such as Outage Reports, Service Now data, PAC Case detail, Engineering Request Cases, the CIR system, Daily Outage Reports, resource lists, scope lists, operational checklists, “tribal knowledge”, Invoices has been collated and processed to create the Outage Risk Assessment Data Platform.
- Data repository and its knowledge of Outage Planner’s processes was then leveraged to create a recommendation engine that flags and prioritizes risks at the client level and equipment level.
From engineer notes that were stored as PDF, our recommendation engine discovered reasons for maintenance delays and machine breakdown and these insights were used to identify best practices for outage planning, scheduling maintenance, procuring repair parts.